Bouygues Telecom

Bouygues Telecom is a full-service communications operator. Drawing on its innovations and high-quality broadband and Cloud network and services, its aim is to bring its 28.9 million customers the best technology for their personal and professional digital lives at the touch of a button wherever they may be. 

Bringing people closer together 

Whether it be phoning loved ones, posting on social media, remote-working, taking part in on-line training or watching the latest episode of your favourite series, digital technology is now used for so many vital, day-to-day tasks. 

Harnessing the spirit of a start-up company, Bouygues Telecom has introduced new innovations, which have now become essential, since its creation, such as the mobile phone plan and mobile internet. 

Since 1996, Bouygues Telecom has been putting all its efforts into making sure that technology brings people closer together. It keeps them in touch with loved ones and wider society thanks to its continually improving and faster networks. 

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NETWORKS

Roll-out, maintenance and management of Mobile and Fixed networks

B2C

Services, solutions and support for users of telecommunications


B2B

Digital transformation support for businesses and local authorities

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Inventing more sustainable digital technology

BOUYGUES TELECOM’S COMMITMENTS 

Digital technology has become essential to our lives and the climate transition is more critical than ever. Bouygues Telecom wishes to be part of the effort to create more sustainable digital technology that addresses the environmental and societal challenges we are now facing. 

In this vein, it has committed to significantly reducing its carbon footprint by adopting a 2020-2030 Climate strategy whose short-term objectives have been endorsed by the SBTi. 

Bouygues Telecom is fighting the digital divide by carrying out action in collaboration with a number of charities such as distributing digital devices to socially-isolated people and families and giving advice on how to use this tech. 

It is also working hard to make digital technology safely accessible for each and every one of us, striving to make its products and services available to as many people as possible, whilst also supporting parents and children in the use of digital technology, alongside a whole range of services that protect underage users and prevent cyber-bullying. 

29,3

MILLIONS

Mobile customers

99 %

POPULATION

covered by 5G

nPerf’s 2023 survey ranked Bouygues Telecom No. 1 for WiFi for the fifth year running and No. 1 for broadband internet for the second year running. 

In October 2024, Bouygues Telecom launched B.iG, an unprecedented offer for its customers comprising a Bbox router and mobile phone plans, perfect for every family.

At the start of November 2024, Bouygues Telecom launched a groundbreaking product on the French market: B&YOU Pure fibre, a no-frills superfast fibre internet offer with speeds of up to 8 Gbps that comes without television or telephony. 

In mid-November 2024, Bouygues Telecom acquired the MVNO La Poste Mobile and announced an exclusive distribution agreement with La Poste group. This transaction will boost Bouygues Telecom’s Mobile customers by around 2.4 million and allow it to sell its products and services through La Poste’s distribution network, which is recognised for its loyal and local customer base thanks to its 7,000 post offices. 

Bouygues Telecom invited its employees and loyal customers behind the scenes of its various centres across France. 

Bouygues Telecom creates “Reconnectés”, a brand-new programme of content that uses a board game to raise awareness of the dangers of digital technology. 

Bouygues Telecom is a pioneer in closed-loop recycling, transforming used TV remote controls into brand new ones. 

In 2023, Bouygues Telecom was recipient of the EcoVadis gold medal award for its CSR performance. 

Alten, Bouygues Telecom Entreprises and Siemens France team up to facilitate the development of 5G for industrial uses. 

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