BOUYGUES TELECOM

Bouygues Telecom is recognised for its ability to innovate and constantly adapts to new uses by being a pioneer in many technologies. Consequently, its customers have often been able to enjoy the ground-breaking services ushered in by technological progress before anyone else.
Bouygues Telecom invented the mobile call plan concept as early as 1996 and went on to offer its customers the first unlimited plans.

In 2011, with B&You, Bouygues Telecom was once again the first to invent SIM-only mobile plans with no minimum term commitment.
On 1 October 2013, Bouygues Telecom opened the first nationwide 4G network, covering 63% of the population. Today it covers 99% of the population, and Bouygues Telecom is once again leading the way in the roll-out of 5G.
Since 2016, Bouygues Telecom has also operated a nationwide low-speed network using LoRaWAN™ technology, making the company a major player in the Internet of Things.

Also an innovator in the fixed segment, Bouygues Telecom introduced Android boxes in 2015. Combining traditional TV content with all the apps and content of the web in a single interface, they considerably enhance the viewer experience.

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In early 2017, Bouygues Telecom launched the 4G box, the first offer on the market to provide superfast internet in the home using the company’s 4G mobile network. Intended for rural areas where ADSL speeds are too slow to give full satisfaction, the 4G box is proving to be very popular by providing a service that is now considered essential.
In 2018, Bouygues Telecom introduced a “Keep Connected” promise. Fixed customers can now receive, on request, a 4G mini-hub or a top-up added to their mobile plan from the moment they take out a subscription or if a problem occurs.
In 2021, Bouygues Telecom is further enhancing the home internet experience with its new Fibre box that uses WiFi 6 technology.

In 2022, Bouygues Telecom launched the first eco-designed and TÜV Rheinland-certified internet box on the French market.
Bouygues Telecom joined forces with Docaposte, Dassault Systèmes and Banque des Territoires to offer benchmark and dependable cloud services with the launch of Numspot. Launch of the first socially responsible mobile plan called “Source”.
Bouygues Telecom is the only telecoms operator to be part of the consortium that has signed a three-year cooperation agreement to create 5G OPEN ROAD, one of Europe’s biggest programmes for providing assistance to connected automated vehicles driving on open roads.

Being a telecoms operator that seeks to bring people closer together involves more than just providing customers with the best communication products and services. It also means making practical commitments to encourage working together and a more cohesive society.

Bouygues Telecom works daily with all its stakeholders to reconcile digital technology with the climate emergency:

• An ambitious climate strategy based on reducing greenhouse gas emissions by 2030 (-50% for its own activities and -30% in its value chain).
• Fun awareness-raising initiatives to encourage more responsible digital use with the free My Smartphone Footprint app.

At the end of 2022, the Science Based Targets initiative (SBTi) endorsed its short-term carbon emissions reduction targets for 2021-2027.

After a successful first edition in 2020, Bouygues Telecom has launched the second edition of its socially-responsible “Donate a gigabyte” campaign to fight against the digital divide and help disadvantaged people. As a result 254,804 gigabytes were donated and will be redistributed to the four partner charities – Petits Frères des Pauvres, Social Builder, APF France handicap and FAGE.

The Bouygues Telecom corporate foundation promotes wide-ranging community involvement in a variety of ways, including an incubator for non-profits, a partnership with the non-profit Benenova, which lifts constraints on volunteering, and encouraging employees to give two days of their time a year to non-profit work during special community action days.

At the end of 2022, employees voted to choose six major partners (Association Petits Princes, Association Aïda, Surfrider Foundation Europe, Planète Mer, Break Poverty Foundation and La Cravate Solidaire) that will be supported for the next three years by the Foundation.