Creating value
How we engage with our stakeholders
Dialogue with internal and external stakeholders is essential for the Group’s long-term future. Bouygues is able to gain input for its strategic options and when identifying or reviewing its priority challenges by listening to its employees, customers, suppliers and subcontractors, civil society and the financial community.
OUR PEOPLE
- Employee representative bodies: Europe-wide (European Works Council), national (France Group Council) and local (Economic and Social Committees and Health & Safety and Working Conditions Committees)
- Group Management Meeting (500 managers), Group-wide committees, internal women’s and mixed-gender networks
- Surveys (international engagement surveys, Quality of Working Life surveys, etc.)
- Annual performance appraisals
- A multilingual Group-wide system for reporting and processing whistleblowing alerts
- Employee-management dialogue
- Intranets, internal social media and internal collaborative spaces
OUR CUSTOMERS
- Customer relations services
- Satisfaction surveys
- Customer committees
- Collaborative platforms
- External social media
- Blogs
- Trade fairs
OUR SUPPLIERS AND SUBCONTRACTORS
- Contractual relations
- CSR Charter for Suppliers and Subcontractors
- Vigilance plan
- CSR performance assessments & social audits
- Supplier conventions & events
CIVIL SOCIETY
- Stakeholder committee
- Charitable foundations
- Conferences
- Partnerships with NGOs
- Community and skills patronage
- Active involvement in research and teaching initiatives
- Involvement with think tanks and action research partnerships
- Ad hoc meetings, consultations
FINANCIAL COMMUNITY
- Financial results presentations
- Regulated information, of which press releases, the Universal Registration Document, and full-year and first-half reports
- Annual General Meeting
- Investor roadshows (including governance roadshows), conferences, Capital Markets Day events, ad hoc meetings
- Completed questionnaires from non-financial rating agencies
Stakeholder committee
The purpose of the Bouygues group’s stakeholder committee is to foster open dialogue on sustainability, with a particular focus on mitigating climate change and preventing risks of human rights abuses. The committee has been convened four times since 2018. The meeting held in 2024 was attended by representatives of the UN Global Compact, trade unions and the financial community, as well as experts on business and human rights, who were invited to share their perceptions and expectations with a view to finalising the Group’s Human Rights policy (see p. 33).